All of our digital resources have immediate + lifetime access.They are copyright material + for personal use only. You will be able to access them through a private link/login page (password protected) that you’ll receive via email within a few minutes of your order being placed. Look for an email separate from your email receipt with the details about your order. Please check your spam folder just in case! If you have any issues accessing any information, please email me, Kristin (fuzzyhippodesign@gmail.com) + I’ll get you taken care of quickly! Note:You’ll also get the added perk of any updates I add to any courses + programs in the future!
All of our paper goods are design in house by Kristin.Notepads are printed with a printing partner.All other items are printed in-house by Kristin + shipped from our home studio in Hurst, Texas.Most items are packaged up + shipped out to you within 1-3 business days (unless otherwise noted). Custom items will take up to 5 business days before being shipped to you. We ship via USPS First Class with a $5.00 flat rate shipping (to cover shipping cost + packaging supplies to get your items safely to you). Your items are packaged in rigid (no bend) mailers or boxed up, depending the size of your order.Paper goods are packaged in #5 cello recyclable plastic sleeves to protect from weather/moisture during shipping (check locally for recycling options in your area). Lots of thought + love goes into packaging up your order just right for you! If you are interested in working with Kristin for a Custom Graphics project, please click here.
Stickers from the Hippo Goods Shop are designed in-house by Kristin + printed with a printing partner. They are shipped from our home studio in Hurst, Texas. An email with your tracking #/shipping notification will be sent to you once your item(s) have shipped.All other Hippo Goods (clothing, accessories, bandanas, mugs, bags, etc.) are printed/created to order by our fulfillment partner, Printful. You will receive these items in a separate order fulfilled directly from Printful. You’ll receive a separate tracking # + email notification when these items ship. Estimated time frames for each of these items is noted on each of the product details. If you have any questions, please email me, Kristin (fuzzyhippodesign@gmail.com) .
SHIPPING LOCATIONS
We currently offer domestic US shipping. We offer a flat rate shipping cost of $5. Occasionally a free shipping offer is available on certain products.
All items are shipped with love from our home studio in Hurst, Texas.
Hippo Shop Goods (other than stickers) are shipped separately through Printful. These items are made to order + shipped from our creation partner, Printful, with it’s own tracking #/shipping email notification.
CONTACT US + QUESTIONS
If you have any questions, please email Kristin (fuzzyhippodesign@gmail.com). If the items in your order are not what you expected or you have an issue with your package, please email me ASAP + we’ll work together to make it right.
